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Lost phone

DrewLe
Great Neighbour / Super Voisin

I lost my phone so I bought a new sim card and i’m trying to activate it on my account, but it won’t allow it without a code sent to my lost phone  

2 REPLIES 2

Handy1
Mayor / Maire

@DrewLe  You don’t want to activate it the sim just sim swap the number , if you see option says “didn’t get code” tap it and you should get option to send code to email . Then in profile page you can change SIM card number . But if you can’t log in still then ask support to help you sim swap the number 

send  a  private message   To CS_Agent

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                          https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437
   

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