Lost of all of my rewards when upgrading plan

[Botengu]

I had referred two friends to public mobile and had loyalty rewards (3$/per month). I have lost all of it when I upgraded to the 34$/month 20G plan. 

How can I get those back? 

Thanks

[esjliv]

@Botengu - give it a day or so, then check your payment history. You should see your rewards applied.

[BKNS27]

@Botengu 

Just as long as you didn’t voluntarily switch to the Points Rewards system. You will be fine but once you switch unfortunately you can’t switch back.

[Hollister]

@Botengu 

Did you do an immediate plan change? If you did you do not get any rewards applied to the plan change.

[computergeek541]

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@Botengu wrote:

I had referred two friends to public mobile and had loyalty rewards (3$/per month). I have lost all of it when I upgraded to the 34$/month 20G plan. 

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Changing plans doesn't cause loss of rewards.  If an immediately plan change was performed, rewards will be issued in a day or two.