03-25-2023
04:22 PM
- last edited on
03-25-2023
04:28 PM
by
computergeek541
So I lost my cell phone in Mexico yesterday on my way back home. Can I buy a new SIM card and cell phone and use my old cell number? Is that all I have to do?
Solved! Go to Solution.
03-25-2023 04:42 PM
Thank you
03-25-2023 04:28 PM
Once you have a new SIM you have to log into your account and change the SIM card number under "my profile".
03-25-2023 04:28 PM
@Taiten03 wrote:So I lost my cell phone in Mexico yesterday on my way back home. Can I buy a new SIM card and cell phone and use my old cell number? Is that all I have to do?
Yes, you can keep your phone number and use that with a new SIM card and phone device. The active SIM card can be changed from inside your Self Serve account. I also suggest disabling the service by using the Lost/Stolen option for now.