cancel
Showing results for 
Search instead for 
Did you mean: 

Lost SIM card

Ginbot
Great Neighbour / Super Voisin

I lost my SIM card and public mobile they locked my account in the app. How should I reach them to get new SIM card? 

1 REPLY 1

BKNS27
Mayor / Maire

@Ginbot 

You will need to purchase one from a Telus/Koodo/Mobile Klinik store ($10), Amazon or CCS ($5) then type in Submit a Ticket or Contact Agent on Chat bubble to help you access your account and update to the new SIM Card number.

Need Help? Let's chat.