08-28-2018 11:43 PM - edited 01-05-2022 01:34 AM
I just bought my sim card at London Drugs and activated the $40/4.5GB plan. I saw the promo for $25 credit and a free sim for activating a 30-day talk, text and data plan at London Drugs. However, I was charged $10 for the sim at London Drugs by the salesperson. He said that this was a public mobile promo and that I would be getting the $10 for the sim as credit from public mobile. So am I supposed to be getting $25 credit + $10 sim credit + $10 referral credit in total?
Solved! Go to Solution.
08-29-2018 01:24 AM
https://publicmobile.ada.support/chat/
Slide the bottom buttons until you see contact a moderator
Or direct message @CS_Agent
with your situation not receiving the 25$ credit with Walmart activation.
hope this helps, im also new, but trying to also help.
08-29-2018 12:42 AM
Hi
Its now 6 days and I did not receive $25 credit from Walmart promo. What should I do?
Please help.
Thanks
08-29-2018 12:14 AM - edited 08-29-2018 12:16 AM
@supercko, this is the promo that you should have been entitled to. Provided that you supplied a referral for the activation, a $10 referral credit would also be available. Note that this is an in store activation deal.
08-29-2018 12:13 AM
You should only be charged the Sim if you activate it on your own.
promotion is free with LD if they do the activation and a $25 credit after 72 hours from Public Mobile.
just have them credit you, with your receipt that you were mistakenly charged for an instore activation.
Should be painless.
S.
08-28-2018 11:56 PM - edited 08-28-2018 11:57 PM
The London Drug rep is wrong. PM will give you $25 activation +$10 referral within 72 hours. I got my credits next morning.
You should talk to London Drug and get the refund. If the rep refuses, you should ask to talk to the manager.