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01-07-2017 08:45 AM - edited 01-05-2022 01:31 AM
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01-07-2017 11:46 AM
Hey @trocdau,
Sorry to hear that your self-serve account has been disabled!
This usually occurs when an account is deactivated - have you ported out, or not made a payment in over 90 days?
Please confirm,
Mary
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01-07-2017 09:23 AM - edited 01-07-2017 09:24 AM
Try a couple more with forgot password option. if that do not work either you will have to contact a Mod for that here is what you need to contact a Moderator
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01-07-2017 09:19 AM - edited 01-07-2017 09:20 AM
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01-07-2017 09:17 AM
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01-07-2017 09:13 AM
Hello to the forums.
First I highly recommend to not post your email in here as it is a private info in a public community.
Second; am I correct in assumig that that you can't log in to your account ? the question is not clear.
Is it possible that you got locked out because of wrong passwords or what. It will be great to provide more info about the issue (dont post emails or phone numbers)
