Logging in

[Pissedofmom]

I have my email and password but had to reset my phone so not getting the code as eSIM is off my phone and can’t access my email either. Need to be able to log in so I can add my eSIM again. Posting from my moms account as I cannot even access the community without logging in

[Socrates8567]

You will need to contact Public Mobile directly to reset the account email and password. Please ensure you are available to help your mother, as she will need to verify her identity during the process.

You may create a ticket using this link.

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437