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Hbeau
Great Neighbour / Super Voisin

I can't log in to my account but can log into my rewards

4 REPLIES 4

dust2dust
Mayor / Maire

If you know your 4 digit account pin then you can dial 611 and buy add-ons.

Or you can use the chatbot. Open it and say you're a customer and then sign in and then click on manage my account and then purchase add-on.

JK8
Mayor / Maire

@Hbeau 

 

Try in a few hours. It will be up by tomorrow morning. 

Edit: just try every couple of hours 

Hbeau
Great Neighbour / Super Voisin

I need to go to us tomorrow and add data and roaming. How should I proceed? Just wait?

JK8
Mayor / Maire

@Hbeau 

 

Yes,  Account page is down right now. Try in a few hours or tomorrow morning.