I can't log in to my account but can log into my rewards
Go to Solution.
If you know your 4 digit account pin then you can dial 611 and buy add-ons.
Or you can use the chatbot. Open it and say you're a customer and then sign in and then click on manage my account and then purchase add-on.
Try in a few hours. It will be up by tomorrow morning.
Edit: just try every couple of hours
I need to go to us tomorrow and add data and roaming. How should I proceed? Just wait?
Yes, Account page is down right now. Try in a few hours or tomorrow morning.