2 hours ago
Everytime I try to log in to pay my bill, as I had insufficient funds when my bill was to come out, which was three days ago, I put my info in, my code, and then it loads and then a black screen pops up with a message that says “message;unauthorized” I have never had this issue before with public mobile and I’m very frustrated about it.
2 hours ago - last edited an hour ago
PM site and PM app were down for maintenance from last night. They are both up now. Please try again
2 hours ago
Yes I have tried my phone on private browser and not private, aswell as my computer too!
2 hours ago
Have you tried using your browser in private browsing mode or with a different browser? Have you tried the PM app?
If you are still unable to log in, please reach out PM customer support for further assistance. Private message CS Agent at:
https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437
**Monitor your Community inbox (envelope icon on the top right) after ticket submitted, CS Agent will reply to you there