Locked sim
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10-16-2023 01:07 PM
Received my public mobile SIM card in the mail today but I accidentally logged it it is now asking for a PUK code 8 digits long
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10-16-2023 01:09 PM
If the message is “PIN unlock key (PUK)” or "Enter PUK Your SIM Card, SIM cannot be accessed" or on an iPhone's status bar showing "Locked SIM"
open message support here: https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437
**Monitor your Community inbox (envelope icon on the top right) after the ticket is opened. CS Agent will reply to you there.
open message support here: https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437
**Monitor your Community inbox (envelope icon on the top right) after the ticket is opened. CS Agent will reply to you there.
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10-16-2023 01:08 PM
HI @JennD87
for sim card unlock PUK code, please submit a ticket with CS Agent here:
https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437
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10-16-2023 01:08 PM
Locked not logged
