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Locked sim

JennD87
Great Neighbour / Super Voisin

Received my public mobile SIM card in the mail today but I accidentally logged it it is now asking for a PUK code 8 digits long

3 REPLIES 3

softech
Oracle
Oracle

 @JennD87 

 
If the message is “PIN unlock key (PUK)” or "Enter PUK Your SIM  Card, SIM cannot be accessed" or on an iPhone's status bar showing  "Locked SIM"
         open message support here: https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437
       
            **Monitor your Community inbox (envelope icon on the top right) after the ticket is opened.  CS Agent will reply to you 
there.

hTideGnow
Mayor / Maire

HI @JennD87 

for sim card unlock PUK code,  please submit a ticket with CS Agent here:
       https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

 

 

JennD87
Great Neighbour / Super Voisin

Locked not logged 

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