08-28-2018 01:00 PM - edited 01-05-2022 12:42 AM
08-28-2018 01:02 PM - edited 08-28-2018 01:03 PM
@Shane705 wrote:
Im locked out of my account.
dont know pin for add-on purchase
cannot verify email to change password
You need to send a private message to reset your password because the password reset function is not working.
Click the following link to send a private message to Community Moderators to ask for help.
Please include your PM Phone Number, 4 digit PIN, Account email address, Detailed explanation of your issue
Don't know your pin?--provide any 3 of the following:
- Complete mailing address,
- Email address,
- Alternate phone number,
- Date of birth,
- Last top up date & amount
Community Moderators are available from:
Monday to Friday from 9am (EDT) to 9pm (EDT)
Saturday and Sunday from 9am (EDT) to 7:30pm (EDT)
https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437