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Locked out

selinaidlas
Great Neighbour / Super Voisin

Please help I have been locked out.  I have sent an email to the private moderator but no response.

 

Thanks

 

Selina

4 REPLIES 4

Mary_M
Retraité / Retired
Retraité / Retired

Good morning @selinaidlas,

 

thank you for reaching out to us !

 

This is confirmation that we have received your private message and we will look into it shortly. Please expect a reply throughout the next hour 🙂

 

Cheers,

 

Mary

 

** Please do not post private info such as: phone number, account number, pin etc.. This is a public forum. **

Annoying! You will not have  response until tomorrow.

If you are trying to make a payment, dial *611 and follow the prompts. 

If service is down and you need to make phone calls try an application like that from fongo.com. It provides free calling across Canada from wherever you are connected to wifi.

Hang in there.


>>> ALERT: I am not a CSA. Je ne suis pas un Agent du soutien à la clientèle.

selinaidlas
Great Neighbour / Super Voisin

Hey thanks for the message, yes I have sent a moderator message.  I am locked out, can't remember the password and the reset link never arrived. I have checked my junk mail no luck.  Annoying!

 

Luddite
Oracle
Oracle

They leave shortly for the day. Did you send and email or private message? What problem do you have?


>>> ALERT: I am not a CSA. Je ne suis pas un Agent du soutien à la clientèle.
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