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Locked out - ignore please private message sent to moderator

Tallangela
Good Citizen / Bon Citoyen

hello,  I am locked out of my account and the forgot password link does not work. Can a moderator assist?  Thank you.

2 REPLIES 2

Jackhyf63
Town Hero / Héro de la Ville

@Tallangela 

message to moderators to send a private message to the moderator team with your phone number, PIN, and an explanation.

geopublic
Mayor / Maire

To contact Public Mobile click here. The link sends you to the private message function and adds the moderator team as recipient for a private message. You just have to enter a title and text in the body of the message describing the problem and post. The message will be received by the moderator team and they will respond to it. You will receive the response in your private message inbox.

Moderator Hours: Monday-Friday 8 am(Eastern) to 12 am (Eastern) and Saturday, and Sunday from 8 am(Eastern) to 10 pm (Eastern).

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