Locked account

[Hannahturner]

I can’t login, even though I have the correct email correct password. I even entered a correct code that was sent to the number I have through public mobile and for some reason it’s saying unauthorized it won’t let me into the account I’ve tried to chat with the bots I’ve reset my password nothings helping I just want to resubscribe to keep my phone number active.

Thanks in advance

[BKNS27 · Accepted solution]

@Hannahturner 

You will need to contact a CS_Agent to help you login to your account by clicking on the Chat icon then type in Submit a Ticket then Contact.

If that didn’t work then dm then.

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437