03-11-2018 04:20 PM - edited 01-04-2022 03:42 PM
I let my service expire yesterday, because I was off by a day. Ok..no problem, I'll just reactivate, and I'll be back up.
Nope...reactivating my plan currently shows I have no plan...ok...makes sense, as it expired yesterday.
Ok...I'll create a new plan....but I have no options listed.
This is what I see when I go to change my plan:
As you can see, there's nothing listed for options that I can put in my base plan. When I click the "Try out more options" link, I then get a server error:
I need to get my phone service back up, so is this going to be fixed very soon, or is there another way to get my service back up in the meantime?
Chris
03-11-2018 04:33 PM
Never mind. Tried again after 20 minutes or so from first trying, and it seems to have worked now.
03-11-2018 04:29 PM
@CBServices, try clearing your browsers cache, logging out, and then logging in using your browser in privacy /incognito mode. See if that helps. If not, send a private message to the moderator team. Click here to send the moderator team a private message.
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