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LOST PHONE AND ACCESS TO EMAIL

RUMMER
Great Neighbour / Super Voisin

i HAVE LOST MY PHONE SO i CANT GET TO TWO IDENTIFACTION AND i ALSO DO NOT HAVE ACCESS TO THE EMAIL ACCOUNT REG WITH PUBLIC MOBILE. i DO KNOW MY USER NAME AND PASSORD AND MY ACCOUNT NUMBER, HOW CAN i GET INTO TO RETRIVE MY SIM CARD TO KEEP MY SAME TELEPHONE NUMBER 

2 REPLIES 2

Yummy
Mayor / Maire

Open a ticket through chatbot and ask agent for assistance.

slusagm
Mayor / Maire

@RUMMER 

you will probably need PM to help.  Please message PM using this link:
    https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

PM will reply to your community inbox,  between 9AM-10PM EST (Mon-Sun), check here:
      https://productioncommunity.publicmobile.ca/t5/notes/privatenotespage 

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