Koodo transfer URGENT

[inin2007]

Hello, please help me transfer my old phone number from Koodo

I've already send PM to moderator Shazia my private information but I haven't heard back yet

Thanks

[inin2007]

@AnN@CaNuCk07 Solved! Thanks!

[AnN · Accepted solution]

In your self serve account on the right side there are a few links, the last one is "Change Number", you can also go into the "Plan & Add-ons" Tab and see the option there.  

[CaNuCk07]

@jotaudio@inin2007 Please take a look at the below tips for tranfseering or proting a koodo number.

- do not use the same email address for Kood and Public Mobile

- do not request the port-in during activation; take a temporary number, log out, confirm all services are active, log back into your account and select Transfer Number under Change Phone Number

- do not use any identifier except your Koodo account number; it is always the best item for any port-in request

- do not make any errors in the Authourized User; this must be exactly as it appears on your Koodo bill

- do not use the person's Koodo number as the Alternate Number; use someone else's

- do not forget to click "I am authourized ...." BEFORE you entering your Koodo number (courtesy imm1304)

have a look through the forums for more information, lots of very good resources here.

[jotaudio]

can you provide a link for where I can do the transfer? I'm coming from Koodo as well.

[Gee]

What problems are you having with the transfer?  It was very straight forward for me.  I did it in less than a minute.

Just make sure you have your Koodo account number

[inin2007]

@CaNuCk07 25 hours ago 🙂

[jheili99]

hi

hang in there she will get back to you....they are just busy at the moment working on backlog..

cheers

[CaNuCk07]

@inin2007  How long ago did you message the mods?  need to give them a little wiggle room with response time at the moment.