Koodo to Public Mobile

[Petervanhuizen]

Changed from Koodo to Public Mobile. Had to select new number. How do I get old number back?

[esjliv]

Hello,

Contact the moderators and ask to port your number over.

To contact the Public Mobile Moderator_Team, there are two ways to reach them:

1 -  Click the bubble comment circle on the bottom right hand side of your screen, or use this link to: Get Help With SIMon the Public Mobile chatbot

OR

2 - Use this link to:

Private Message to Public Mobile Moderators (PM Customer Service Representatives)

[computergeek541 · Accepted solution]

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@Petervanhuizen wrote:

Changed from Koodo to Public Mobile. Had to select new number. How do I get old number back?

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Please go to https://publicmobile.ca/chatbot

and type "port request".  Have your Koodo account number available.