08-26-2018 01:14 PM - edited 01-05-2022 12:40 AM
Hello,
I was able to to create a port request which disabled my previous service with Koodo post paid but my number hasn’t been pushed onto my new mobile in 24hrs. It said to contact the community for assistance.
I believe it may be stuck, and required a mod to poke it.
who is someone I can PM
08-26-2018 01:18 PM
@Mikek25, send a PM to moderators to re-submit port request. Include account number and acount PIN in order to speed up identification.
Click here to send the moderator team a private message. Their hours are: Mon-Fri 9AM-9PM(EST) & Sat/Sun 9AM-7:30PM(EST)
You can find information regarding the moderator team by following this link.