Koodo prepaid port

[carmshep]

Hello,

     I’m wanting to switch over to public mobile from Koodo.  So far I have only ordered the SIM cards. I have a PREPAID plan with Koodo.  Do I need to activate the SIM cards with a new account and use a temporary number before I contact the moderators to port my old number or do I contact them before activating the sim?

thank you 

[darlicious]

@computergeek541 

So I'm not the bees knees and I really didn't have a senior moment? I was doubting myself but does the shared back end system gets confused with an old and new accounts having the same email?

[computergeek541]

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@kb_mv wrote:

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@carmshep wrote:

Thanks @kb_mv ,  and can I use the same email address as my Koodo account for my public mobile account? I only use one email address.

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@carmshep You most certainly can use the same email address. Welcome to PM.

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My understanding is that a different e-mail address needs to be provided for the Public Mobile self serve account than was used on a Koodo prepaid account.  Did you use an e-mail alias (a variation of the e-mail address that goes to the same place)?

[kb_mv]

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@darlicious wrote:

@kb_mv 

Am i having a premature senior moment or has this changed? I thought koodo prepaid and pm cannot have the same email because they share the same back end?

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@darlicious I came over from Koodo prepaid and I only have the one email account for stuff like this and I am still using that email.

[darlicious]

@kb_mv 

Am i having a premature senior moment or has this changed? I thought koodo prepaid and pm cannot have the same email because they share the same back end?

[kb_mv]

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@carmshep wrote:

Thanks @kb_mv ,  and can I use the same email address as my Koodo account for my public mobile account? I only use one email address.

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@carmshep You most certainly can use the same email address. Welcome to PM.

[carmshep]

Thanks @kb_mv ,  and can I use the same email address as my Koodo account for my public mobile account? I only use one email address.

[darlicious]

@carmshep 

Yes afterwards.....make sure your account is active and be prepared to for a confirmation text but ask the moderators how you recieve it with a koodo prepaid account.

If you already have a promo you have registered with your email great! If not wait until friday for possibly a new one and/or a black friday deal. There is a diwali extra 1gb of plan data (for 6 months) + 750 min calling add on to india promotion you can still register for.....

https://publicmobile.ca/en/bc/SWEETDEALS

[kb_mv · Accepted solution]

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@carmshep wrote:

Hello,

     I’m wanting to switch over to public mobile from Koodo.  So far I have only ordered the SIM cards. I have a PREPAID plan with Koodo.  Do I need to activate the SIM cards with a new account and use a temporary number before I contact the moderators to port my old number or do I contact them before activating the sim?

thank you 

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@carmshep Yes, you are correct. I brought my number from Koodo prepaid as well and it was pretty seamless. Contact a moderator after you have your service up and running with a temp number.