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It’s 2:45 in B.C. no payment taken for my account.

SeniorCitizen
Great Citizen / Super Citoyen

😀

2 REPLIES 2

BKNS27
Mayor / Maire

@SeniorCitizen 

Login to your account and check if the account is Subscribed. If it is then it will withdraw the amount tonight. Also note that your payment will be in your shopping cart for top-up.

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If not Subscribe then enable the Subscribe button.

 

fixin
Town Hero / Héro de la Ville

@SeniorCitizen - Have you tried to renew it yourself via disabling / re enabling autopay (Subscribed in Payments > Manage Subscription)?

It is probably not final prep work for handing out the Last month of legacy rewards but probably something else.

If not, please contact CS_Agent:

⬇️Click the link for an Agent * ⬇️

https://urlshortner.tiia.ai/xYpc_I

If the link above doesn’t work, please go here to create a ticket to CS_Agent: https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

* - CS_Agent will typically get back to you within 48 hours. They work 7 days a week from 9 AM to 10 PM EST.  You will be required to login to your Public Mobile Community Account to contact CS_Agent. Once you are finished making the ticket with CS_Agent, please ensure that you monitor for an agent because they may notify you asking for some information via Private Message, in your mailbox by clicking this link here: Messages

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