Issue with login OTP

[Divej93]

Hi. I recently ported my old number to PM. There was an existing PM number to which I ported my old number and the OTP is still send to the PM number or PM temporary number.

[Dunkman]

@Divej93 

You should be able to receive 2FA email instead of text.  Click on "Didn't receive the code" link and then should offer 2FA email.  

If unable to receive 2FA email, then need to contact customer service agent. 

If able to access your account, go to Profile and everSafe section and change the phone number on file for Eversafe. 

[hairbag1]

@Divej93 

use this link to message Customer Support for their help....

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437