Issue with Payment

[PatLb1]

I've updated my card info, that remains the same but the plan is changing this month.  I tried to make a payment but it's saying try later.  Why

[computergeek541]

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@hTideGnow wrote:

but if your plan has already expired or you need to pay it very soon, then buy a voucher from Shoppers drug mart or gas stations and then load the voucher using *611 or My Account

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Out some of the major gas station chains, none of the locations of Esso, Shell, or Petro Canada sell Public Mobile Vouchers.  7-Eleven no longer has them either.

[hTideGnow]

hi @PatLb1 

PM payment system is glitchy sometimes

if your plan not expired or suspended yet and you still have time, please wait a day or even longer before you try again.  When you try, try using both Incognito/private/secret mode on your browser and try with Public Mobile app (with Location Permission enabled) 

but if your plan has already expired or you need to pay it very soon, then buy a voucher from Shoppers drug mart or gas stations and then load the voucher using *611 or My Account