Issue with 50% offer

[Chels4]

@CS_Agent 

I have successfully checked out and my credit card charged for the 40gb plan with 50% off. But in the app it says that the subscription is expired and services on hold. I see my account has $20 voucher added to it instead. Please help. Thanks

[hairbag1]

@Chels4 

you'll be best to message Customer Support with that question. Use this link to message them for their help...

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437