09-16-2017 12:24 AM - edited 01-04-2022 02:38 PM
I want to be able to suspend services but not lose my phone number if I'm going to be away in another country for half a year. Unfortunately, trying to select a 90 day pass with No Talk, No Text, No Data is greyed out.
Is there an option to keep the phone number but suspend services from Public Mobile?
09-20-2017 12:35 PM
@wetcoaster wrote:The maximum time for an account to be inactive before you loose it and the number associated with it is 90 days. If you are away for longer than that and you want to keep your number you could change your plan to the cheapest plan (30 days text) around day 85 (to leave a margin to allow for hickups) and then let expire it again.
Please note that you will loose any grandfathered promo plan in this scenario.
Please find more information in this post authored by @Luddite: https://productioncommunity.publicmobile.ca/t5/Paying-for-your-service/Extended-Absence/m-p/142735#M...
^ Nailed it.
09-16-2017 07:29 PM
@okesdokes as always, I'd refer you to @Luddite's reference post on the topic of extended absences: https://productioncommunity.publicmobile.ca/t5/Paying-for-your-service/Extended-Absence/m-p/142735#M...
09-16-2017 12:36 PM
My friend using the 3G promo plan goes to Florida for 6 months. Because of the bonus data it is cheaper annually for him to pay 3 X 90 day plans and leave 1 cycle unused. PM is his only internet service and needs all 18 GB for 90 days!
09-16-2017 09:22 AM
You could port you number to fongo VoIP costs 25$
Much depends on what plan you have, and if you are willing to lose it or want to keep it.
09-16-2017 08:39 AM - edited 09-16-2017 08:40 AM
Speak out prepaid has plans that last up to a year, you could consider that service. Given that you are looking to be away for half a year, the easy but may not be cheaper option is to pay up for a 90 day plan and use 89 days of suspension.
09-16-2017 12:32 AM - edited 09-16-2017 12:35 AM
The maximum time for an account to be inactive before you loose it and the number associated with it is 90 days. If you are away for longer than that and you want to keep your number you could change your plan to the cheapest plan (30 days text) around day 85 (to leave a margin to allow for hickups) and then let expire it again.
Please note that you will loose any grandfathered promo plan in this scenario.
Please find more information in this post authored by @Luddite: https://productioncommunity.publicmobile.ca/t5/Paying-for-your-service/Extended-Absence/m-p/142735#M...