01-01-2020 05:39 PM - edited 01-05-2022 08:49 AM
So when credit is added to my account, let's say for autopay... Or the current first month free promotion... How does that work? Is it auto used month to month?
01-01-2020 07:03 PM
Ok good to know thank you
01-01-2020 06:50 PM
@kraahkan wrote:So when credit is added to my account, let's say for autopay... Or the current first month free promotion... How does that work? Is it auto used month to month?
Yes, all rewards go to your credit account first. On the day of renewal, PM deducts money for your plan from your credits, and the rest of money are deducted from your autopay credit card (if credit on your account is not enough to cover your monthly plan).
01-01-2020 06:47 PM
The free month and autopay will always be credited on your next renewal and this will reduce your total payable. Every month with Autopay.
01-01-2020 06:44 PM
@kraahkan wrote:So when credit is added to my account, let's say for autopay... Or the current first month free promotion... How does that work? Is it auto used month to month?
@kraahkan Yes, all rewards and promo amounts get automatically applied to your account funds before your plan renewal. During your plan renewal the funds in your account will automatically get applied to the amount owed and if there is a remainder owed that amount will get deducted from your cc via AutoPay.
01-01-2020 05:46 PM
@kraahkan Just haver a look at your account on line once and awhile to make sure the autopay discount is being applied each month. I've had it fail 3 times. Cheers
01-01-2020 05:44 PM
For the Free Month...
01-01-2020 05:41 PM - edited 01-01-2020 05:41 PM
@kraahkan wrote:So when credit is added to my account, let's say for autopay... Or the current first month free promotion... How does that work? Is it auto used month to month?
It's applied at your next renewal. So if you have $2 Autopay reward and a $15 plan...you'll net out at $13 at each renewal.