Iphone APN setting not showing

[lammer03]

Hello Public mobile community,

I just ported over my Freedom mobile number over, also I have received a text message saying I have succesfully ported over (my Freedom mobile sim does not have get signal anymore also). The problem I am having is the APN for my Iphone is not showing as it is only showing "personal hotspot" so I can't use LTE currently to test the speed out. 

-Note:Also I have already emailed to a few different mods already, just waiting to see what they say

but curious how you guys solved yours and did you get encounter the same situation with you iphone. As well, my iphone is in the latest ios so I can't really update to change any carrier settings currently.

[zhadj030]

Also try setting your APN settings from this website 

You will have to access it via safari from the phone 

www.unlockit.co.nz

[lammer03]

I took this from the discussion page that you linked me, and i found it. But my iphone currently looks exactly like this

[zhadj030]

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@lammer03 wrote:

Thanks for the reply, I just tried it, and restarted, but still nothing. Just shows up as "personal hotspot" its okay, hopefully I can get a hold of a mod soon, tonight or tomorrow morning and see whats going on

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This sounds more like a phone issue then an account issue, do you mind adding a screenshot of that APN settings ?

[lammer03]

Thanks for the reply, I just tried it, and restarted, but still nothing. Just shows up as "personal hotspot" its okay, hopefully I can get a hold of a mod soon, tonight or tomorrow morning and see whats going on

[zhadj030]

I am no expert in iphones but this seems to fix the issue 

Try going to the settings of your phone and then general-profile and make sure that there is no existing profile, if there is a profile then please delete it. 

then follow steps on this article 

https://productioncommunity.publicmobile.ca/t5/Announcements/iPhone-Update-and-APN-settings/td-p/161...