cancel
Showing results for 
Search instead for 
Did you mean: 

Invalid Sim

pduvnjak
Great Neighbour / Super Voisin

I am trying to activate a Sim card which I just purchased at Walmart and I keep getting an invalid Sim message any help would be appreciated. @CS_Agent

6 REPLIES 6

pduvnjak
Great Neighbour / Super Voisin

I was able fix the problem with help from support. 

Jackhyf63
Town Hero / Héro de la Ville

@pduvnjak  

If it says invalid then the sim may be used before. Are you sure it's a brand new sim?

 

rligsay
Great Neighbour / Super Voisin

I was getting that error too initially.

 

I ended up closing my browser and trying again. That seemed to have worked for me and I was able to activate my sim.

pduvnjak
Great Neighbour / Super Voisin

Thank you

Lieux
Oracle
Oracle

And you will need to wait 24 to 48 hours to get an answer @pduvnjak be patient they will help you.

ShawnC13
Oracle
Oracle

@pduvnjak wrote:

I am trying to activate a Sim card which I just purchased at Walmart and I keep getting an invalid Sim message any help would be appreciated. @CS_Agent


You will need to contact the Moderators via private message to have them look into this for you.

To send a private message to a moderator click this link and describe your issue.

 

Community Moderators are available from Monday-Friday 9am(Eastern) to 9pm(Eastern) and Saturday, and Sunday from 9am(Eastern) to 7:30pm(Eastern) More info on moderators

 


I am happy to help, but I am not a Customer Support Agent please do not include any personal info in a message to me. Click HERE to create a trouble ticket through SIMon the Chatbot *

Need Help? Let's chat.