Invalid Sim

[sammy2]

Hi, I purchased a new Public Mobile SIM card from Walmart today, but when I go to activate it, it says invalid sim. I'm putting in the correct SIM number, I'm not sure what's wrong, please help @CS_Agent 🙂

[KMG]

You need to send a private message to the Moderator Team so that they can check the SIM number.

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

[Dunkman]

If you really want to active at online at home, you are welcome to.  Follow the other thread instructions on trying a difference browser, clearing cache and using incognito mode.  

[Dunkman]

@sammy2

There is a Walmart promotion that if you activate in store with Walmart, you will get $25 credit within 72 hours.  Also, the SIM card is free at Walmart promo too.  With friend referral and autopay, you will get $35 credit if activate in store.