Invalid SIM

[Ahodgson]

My phone says my SIM is invalid.  If I remove and reinstall it it activates for a short period of time (~10 mins) and then turns off and says invalid SIM.  Do I need a new SIM card?  Thanks

[BKNS27]

@Ahodgson 

Use a microfibre cloth and clean out the copper contacts and see if that works.

SIM are very sturdy unless it is damaged.

[Handy1]

@Ahodgson  Can you try the SIM card in a bother phone to test it . Maybe it’s just the device you have help to rule out if it’s your device or the SIM card. . Alternatively you can ask support to refresh your account and see if that helps also . 

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