Invalid SIM, I bought $25.00 voucher, need SIM activated

[jennylyn1]

I was out of the country, came back my SIM  is invalid, bought a $25.00 voucher, how do I get my phone working again....10 digit phone # 647 762 7858.

[Cyber]

@jennylyn1,

If your account passed the 90 days of grace period without doing a payment, starts when the status shows EXPIRED, then your account and phone number have been deleted from the system.

You cannot recover your phone number and your SIM card is good for trash.

Sadly, if it's the case, you have to start again from scratch.

At this moment, Public Mobile is currently in BETA.

They are temporarily accepting new customers only by invitation.

To join the BETA phase, you must register here : http://publicmobile.ca/en/on/beta

You will be contacted by email within a few weeks. Once you receive your invitation code, you will be able to subscribe on Public Mobile and order a free of charge SIM card.

For now, there is no faster way to subscribe on Public Mobile. They are in BETA to make sure everything works perfectly before the official launch.

If I answered your question, please accept my post, as the solution.

[DK]

Also if you have to go to the new plans you will also have to ask for a new sim and it's by invite only at the moment?

[DK]

If you can log in to your old account then you can apply the voucher and you should be up and running.

If you can't log in and it has been greater than 90 days since your last payment to your account was due it means your account has been deactivated and deleted and you unfortunately have to start over again with the new plans. Your old plan will no longer be available.