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International Minutes

izthebye2
Great Neighbour / Super Voisin

My international minutes have almost been used up. I have made no international calls. Local calls show 1 minute. Where did my international minutes go???

5 REPLIES 5

Coka
Good Citizen / Bon Citoyen

@JL9 wrote:

You can buy a decent chunk of mins as an add on for a pretty good price if you want a cushion 


Yes. 1 cent = 1 minute. Very good backup.

JL9
Mayor / Maire

It's looking like you are on the $15 plan then and the reason is as stated above. You can buy a decent chunk of mins as an add on for a pretty good price if you want a cushion 

HALIMACS
Mayor / Maire

Just to be certain, @izthebye2, the minutes show under your "my data and add-ons" section as minutes used / total minutes available:

HALIMACS_0-1652360318565.png

 

 

Just confirming you're aware of this; I think you likely are.

 

 

Meow
Mayor / Maire

What Plan do you have?

If you are on $15 plan, after using 100 outgoing minutes any other add-on (bonus or paid) for long distance will be used.

Can you provide screenshot of your add-on usage?

These minutes from the holiday giveaway can also be used for domestic calls. At some point, you may have ran out of domestic calling minutes and the add-on minutes were then used.

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