08-26-2025 04:54 PM
I entered a wrong digit on my account for my phone number. I need help to fix this, as I’m unable to login to my acct
08-27-2025 08:09 AM
Hello @Darlene15,
You will need to access the community account in My Settings-Personal-Account Information and verify if the phone number is correct. Then, on the same page, go to Manage Ever Safe ID, check here as well if the phone number is correct, if not, update it. Then log off, log in again, and check once more if you receive the code.
08-26-2025 05:00 PM
Click on the Chat icon and type in Submit a Ticket then Contact for an agent to help you correct the number.