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Incorrect phone number

Darlene15
Great Neighbour / Super Voisin

I entered a wrong digit on my account for my phone number. I need help to fix this, as I’m unable to login to my acct

2 REPLIES 2

CSA_PM
Customer Support Agent

Hello @Darlene15,

You will need to access the community account in My Settings-Personal-Account Information and verify if the phone number is correct. Then, on the same page, go to Manage Ever Safe ID, check here as well if the phone number is correct, if not, update it. Then log off, log in again, and check once more if you receive the code.

BKNS27
Mayor / Maire

@Darlene15 

Click on the Chat icon and type in Submit a Ticket then Contact for an agent to help you correct the number.

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