Incorrect card charged

[nivek]

Hi,

Can a mod please check my credit card which is attached to my account. It seems that a change which was made 2+ months ago was not reflected for autopay. My previous card was charged, not the one which I have setup through self serve.

I just went to manage card and re-entered the correct card I want to be using. I need this verified as I am closing my AMEX account (previous card).

Thanks,

Kevin

[Luddite]

@nivek Try logging into your account and delete the current card; be sure to save changes. Then go back to Add Credit Card and re-enter the one you want to use. 

[Mana]

Please send a private message to the @CS_Agent explaining your situation and providing your phone number. Thanks

[jeffster1970]

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@nivek wrote:

Hi,

Can a mod please check my credit card which is attached to my account. It seems that a change which was made 2+ months ago was not reflected for autopay. My previous card was charged, not the one which I have setup through self serve.

I just went to manage card and re-entered the correct card I want to be using. I need this verified as I am closing my AMEX account (previous card).

Thanks,

Kevin

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@I think you simply need to tag @CS_Agent .. they'll sort out the rest.