Incorrect Data usage

[Abhi_1245]

I have been showing 15.12 GB of data usage within 5 days of renewal but Usage history does not show that. why is that? 

[BKNS27]

@Abhi_1245 

You need to filter to Data. It will show how much data was used and the time of day or night it was used.

PM updates your data usage twice a day…around noon and around midnight but the time if usage is correct.

[Abhi_1245]

exactly. I tried looking at the breakdown & it does not show that much of data usage. still I got the message that I have used 75% of data which is quite surprising.  

[hairbag1]

@Abhi_1245 

most accurate is to log in to your account on the mobile app...look at Usage Breakdown to see current info on regular plan and add-ons you have. It'll show how much data you have and how much has been used.