Incoming Calls Dropped

[KlansasCity]

More often then not, though not always, when I get an incoming call while my phone's screen is on, the call appears only for a moment, and my phone hangs up on it before I can even press "answer". Even if I somehow manage to press "answer" in the literal one second in which the option appears, the phone still hangs up on the call by itself.

I've tried restarting my device and clearing the cache of the phone app. Neither has made a difference.

[hTideGnow]

hi @KlansasCity 

Ulefone Armor X31 is not on PM VoLTE whitelist and that could be the problem 

check around the Settings in the phone, probably the Mobile Network screen, see if there is a VoLTE option and enable it

[KlansasCity]

I checked, and it says my phone is not compatible with PM's volte, though I don't know what to do with this information either way

[KlansasCity]

I don't remember exactly when it started, but I know it didn't do it before the phone updated to Android 15. 

[jor123]

Did it start happening all of a sudden or after a software update etc.? 

[KlansasCity]

Ulefone Armor X31

[hTideGnow]

hi @KlansasCity 

what phone do you have ? use the IMEI checker to see if your phone is on PM's VoLTE whitelist
https://www.publicmobile.ca/en/get-help/articles/volte

you can also try Reboot phone and click Reset network settings and check if it helps