Wednesday
I submitted 2 messages to CS_Agent yesterday and haven't heard anything. How long does it usually take to get a reply?
Thanks for the escalation. The ticket has been assigned to an agent, and they will assist with the case as soon as possible.
Yes..nothing
hi @Merrinann
usually just within an hour.
did you check your community inbox?
https://productioncommunity.publicmobile.ca/t5/notes/privatenotespage
