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I want to change my credit card number that you have in your file

MS357901
Great Neighbour / Super Voisin
 
3 REPLIES 3

Timer
Mayor / Maire

@MS357901 

Tipc: use browser from computer,and clear cache and cookies and use one page inPrivate mode,

To Login Page

you will get verification code by email or SMS
and inserting the 6 digit number and not press anything
just wait a 5 second automatically be login,,

and go to payment,,, manage payment method and update card information and save payment.

 

until you complete updated credit card payment if like to use vouchers,

go to any Shell Stations to purchase vouchers

and add to your account by call *611

once connected press (1) then (1) again and enter the 12 digit PIN #,

 

Official list of retailers location sell:  vouchers
 

or from online to buy it here:

Top-up Public Mobile Recharge  //\\  Recharge For Public  \\//  recharge.com

Outdoorsman
Mayor / Maire

@MS357901 Hi just go into your self service account,you can change it under payments/manage payment methods if you need the help of a service rep

There are two ways to contact a customer service agent , open a ticket through Simon here https://publicmobile.ca

Or  private message them here

      https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

Yummy
Mayor / Maire

You should try to do it yourself.

Log-in to My Account, Payment Tab, Manage my Card and Update Card Information option.

https://selfserve.publicmobile.ca/Overview/payment/Make-a-Payment/ - it looks like page is down 😞

 

Yummy_0-1661025375734.png

 

If it is urgent contact agent!!!

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