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I'm trying to change my subscription

Great Neighbour / Super Voisin

Hello I would like to change my plan to the $34 Canada-US plan that is meant for only new activations. A friend of mine was able to get his plan changed to this as an existing customer and I would like the same.



Great Neighbour / Super Voisin


Town Hero / Héro de la Ville

@bryanmc  - There is a 50/50 chance of getting it by CS_Agent, if you just renewed your plan recently, you will lose your rest of the month since it changes immediately by CS_Agent. They do have the right to refuse the change.

 ⬇️ Click the link for an Agent * ⬇️

* - CS_Agent will typically get back to you within 48 hours. You will be required to login to your Public Mobile Community Account to contact CS_Agent. Please ensure that you pay attention for an agent because they may notify you asking for some information via Private Message, in your mailbox by clicking this link here: Messages

Mayor / Maire

@bryanmc   The only way is to ask customer service, use this link 

An agent will reply at the envelope icon top right or tap your avatar for Messages.  There's no guarantee you will get it but certainly worth asking.

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