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I just subscribed. eSIM installation failed.

mattmend
Great Neighbour / Super Voisin

Trying to sign on to get support but it's trying to sending 2FA code to my phone number which is no longer active with old carrier and isn't active with Public yet. How the heck do I solve this??

1 REPLY 1

hTideGnow
Mayor / Maire

HI @mattmend 

If you cannot access My Account/PM app, use this link:  https://widget.telus.tiia.ai/publicmobile/publicmobile.html 
please use the same Community account login you are using now to login and submit ticket