I have not received my reward for the 30 days free.

[bcmc03]

I have not gotten the 30 day free credit I signed up on the 22 of December 2018

I went to the same store on the 31 of December 2018 and his account has already been credited for his plan for the free month 

I am very confused as to where my credit is

[Jackhyf63 · Accepted solution]

If you met all of the rules for the 2nd month free, but didn't get the credit, you need to contact moderator team .

[CellAid]

I believe most credits are applied in the following month.  I just made the switch from Telus last month and just received my first $10 credit in my account today to be applied to my next bill.  If you don't see it in your account for month two, I'd contact the Mods.  Hope this helps.