I have been overcharged

[PhD]

Hi,
I think I have been overcharged.

Today I paid 47$ to renew my plan.

Then I decided to upgrade my plan to have more data.

I then had to pay 67$.

What's happened to 47$ I first paid?

Thank you.

[Luddite]

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@PhD wrote:

Sorry, I never received any notification about a reply to my post.

Also, I would expect to talk to someone in private about my facturation?

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There is no-one to call. All support is through this forum and/or private messaging to the moderators. In case you you need the info: Private Messages - viewing and creating

Concerning notification of posts in a thread you start click here https://productioncommunity.publicmobile.ca/t5/user/myprofilepage/tab/user-preferences and tick the box "Automatically subscribe me to topics or reviews I participate in". 

[PhD]

Sorry, I never received any notification about a reply to my post.

Also, I would expect to talk to someone in private about my facturation?

[Anonymous]

Asked and answered in your own thread even.

[RobertQc]

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@PhD wrote:

Hi,
I think I have been overcharged.

Today I paid 47$ to renew my plan.

Then I decided to upgrade my plan to have more data.

I then had to pay 67$.

What's happened to 47$ I first paid?

Thank you.

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@PhDWhy are you double posting.  5 hours ago you already asked this and never responded when we all responded to you.

https://productioncommunity.publicmobile.ca/t5/Paying-for-your-service/I-have-been-overcharged/m-p/2...