I'd like to chat with a representative.

[rjmarkwart]

I was given a ticket but I haven't chatted with anyone. 

Ticket reference number: 192918-905

Please let me know what I should do.

[BKNS27]

@rjmarkwart 

Just keep your eyes on the envelope icon to pm chat with a CS_Agent.

They are available from 6:00am to 11:00pm EST.

[Meow]

The only way to talk to PM agent is through personal mail at Community.

If you got ticket you should contact them this way??

To contact CSA-agent, there are 2 methods:

https://www.publicmobile.ca/en/on/get-help/articles/contact-an-agent

If ticketing does not work very first time, contact agent directly.

[MrSpock]

@rjmarkwart Hi in your little community envelope top right corner is where you will see a response check there