@Kanwal , there were issues affecting customer account some time ago. The issue was supposedly resolved. There have been a few customers noting that they continue to be without service. Perhaps your account continues to be affected. If you don't have any further appetite to troubleshoot, why not reach out to the moderator team and get them to look into the matter. The moderator team can be reached via private message using this link. Please include a detailed description of the issue and the required resolution. This will speed up problem resolution significantly. Refer to the following knowledge base link for additional information on contacting the moderator team.
