I cannot call

[Mitchell7]

I cannot call and send text message to android phone

[BKNS27]

@Mitchell7 

There could be an outage in your area:

https://www.telus.com/en/bc/outages 

If no outages, check to see if your account is suspended by dialing 611 or call 1-855-4PUBLIC then enter your number.

If there are no outages and your account is active then contact a CS_Agent to investigate:

https://urlshortner.tiia.ai/xYpc_I 

[hairbag1]

@Mitchell7 

does data work (without wifi) ? Log in to your account and find Usage Breakdown to see current plan status. Can you call and send messages to IOS products ? Did you only recently activate a new Public Mobile account ?