I cannot activate eSIM. Nothing works. What should I do?

[OlgaRG]

Hi! 
I purchased PublicMobile abonnement and eSIM. I cannot activate it. Nothing works: neither network reset, nor eliminating all possible physical sims. To make matters worse, out of desperation, I ordered the physical sim and the online system told me the following: “payment passed but order cannot be completed. Contact support”. 
What should I do? This is hell 

[Handy1]

@OlgaRG  You need to engage support 

send  a  private message   To CS_Agent

⬇️⬇️⬇️⬇️⬇️ Link below ⬇️⬇️⬇️⬇️⬇️

                          https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437
   

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