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I can't verify my phone. No sms.

vak1959
Great Neighbour / Super Voisin

Please advise.

 

3 REPLIES 3

@vak1959  are you a current Public Mobile customer?

If so, can you hit the RESEND option a few times and see if an email option appears. Or, enter the incorrect code a few times, and the email option may come up then.

If still nothing, try the "Forgot your email" option and see if that guides you through.

 

vak1959
Great Neighbour / Super Voisin
"A 6 digit code associated with your EverSafe ID will be sent to
phone number
. We will need you to confirm this number."
 
I don't get this message. So I can't confirm.
 
 

esjliv
Mayor / Maire

@vak1959 - can you hit the RESEND option a few times and see if an email option appears. Or, enter the incorrect code a few times, and the email option may come up then.

If still nothing, try the "Forgot your email" option and see if that guides you through.

Are you receiving any SMS, in other words are your services working?

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