No phone calls

[Kakay]

Can’t make or receive phone calls

[AK32]

Hey there, we need a bit more info to help you out, did you just open an account or have you had it and it just stopped working?
Is it just calls, or also texts/data not working?

[hTideGnow]

hi @Kakay 

please provide us more information, like is that a new account or an existing one?  what phone you have and if you have tried reboot the phone?

and check if there is an area outage there: 
https://www.telus.com/en/ab/outages

[slusagm]

just calls? how about data and text?

and is that a new account? Reboot the phone.  And try your sim card on another phone to confirm