I can't use #.....5091 now. What should I do?

[luna0911]

Hello.
I added # .......792 to my account # .....5091.

However, the number .........5091 disappeared and only .......0792 is available.

I can't use ......5091 now. What should I do?

[Chalupa_Batman]

EDIT 

Now fixed. Thank you. 🙂 

[Sansan]

@luna0911  looks like you ported one PM account into another.  I heard this is not permitted.  You can use the chatbot to create a ticket and see if agents can help recover it, but I don't know.

https://widget.telus.tiia.ai/publicmobile/publicmobile.html