I can't continue my promo

[woduddl75]

Hello.

I forgot to update my credit card information after it changed, and now I can't use the plan I was getting with the promotion.

[kb_mv]

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@woduddl75 wrote:

Hello.

I forgot to update my credit card information after it changed, and now I can't use the plan I was getting with the promotion.

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@woduddl75 Log into your account, update the CC details. You will need to pay the full amount (assuming you are on a 50% off plan) to reactivate but you will then be refunded the 50% discount amount into your available funds for net renewal.

[Handy1]

@woduddl75  If you have the 50% off plan and updated credit card info you just need to make payment in full and will get 50% credit back to you in your accounts available funds towards your next renewal . But you can also confirm with support if you like 

Public mobile prefers

you  use the orange chat bubble bottom right of screen . If that dosent work you can instead send  a  private message   To CS_Agent

⬇️⬇️⬇️⬇️⬇️ Link below ⬇️⬇️⬇️⬇️⬇️

                          https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437
   

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